Legal
Privacy statement
Last updated:
Jul 16, 2024
Privacy Policy
This Privacy Policy outlines how Nenya collects, uses, holds, and discloses personal information.
What Personal Information We Collect
We primarily collect:
Communications and feedback
Opinions shared with us
We may also collect sensitive information, such as health details, with your explicit consent, and information about your use of our website via third parties.
How We Collect Your Personal Information
Information is mainly collected when you provide it directly, including via:
Online forms
Email and phone interactions
Social media engagements
We use cookies to enhance security, efficiency, and website performance. Third-party analytics providers (e.g., Google Analytics, Facebook Pixel) may also collect data about your online activity using similar technologies.
Why We Collect Your Personal Information
We collect personal information to:
Respond to your inquiries
Provide updates if subscribed (you can unsubscribe anytime)
Operate and improve our services and website
Comply with legal record-keeping obligations
You can opt-out of analytics tracking and targeted advertising through:
When We Disclose Personal Information
We securely store your information, limiting access to authorized personnel. Generally, we will not disclose your information unless:
You consent explicitly
Required or authorized by law, including serious risks to health or safety or mandatory reporting requirements
Necessary for our business operations, including third-party service providers (analytics, marketing, data storage)
We take reasonable steps to ensure third-party compliance with Australian Privacy Principles.
Accessing or Deleting Your Information
To access, correct, or request deletion of your information, please contact us at [Insert Contact Email]. Complaints regarding privacy breaches can be directed to us or to:
Office of the Australian Information Commissioner:
Phone: 1300 363 992
Postal: GPO Box 5218, Sydney, NSW 2001
Additional Provisions for European Citizens
If you reside in the European Economic Area (EEA), you have specific rights under GDPR, including rights to:
Access and rectify your personal data
Object to or restrict data processing
Request data portability or deletion
Withdraw consent at any time
To exercise these rights, contact us at [Insert Contact Email]. Withdrawal of consent may affect service availability, though we may continue processing data for legitimate legal obligations or security purposes.
Security
We employ appropriate technical, organizational, and security measures, including encryption and pseudonymization, to protect personal information from unauthorized access, loss, or disclosure. Information collected is limited to necessary purposes and retained only as long as required. Third parties outside the EEA used for service provision are GDPR compliant.
By using our services, you consent to our practices described in this Privacy Policy.
Legal
Privacy statement
Last updated:
Jul 16, 2024
Privacy Policy
This Privacy Policy outlines how Nenya collects, uses, holds, and discloses personal information.
What Personal Information We Collect
We primarily collect:
Communications and feedback
Opinions shared with us
We may also collect sensitive information, such as health details, with your explicit consent, and information about your use of our website via third parties.
How We Collect Your Personal Information
Information is mainly collected when you provide it directly, including via:
Online forms
Email and phone interactions
Social media engagements
We use cookies to enhance security, efficiency, and website performance. Third-party analytics providers (e.g., Google Analytics, Facebook Pixel) may also collect data about your online activity using similar technologies.
Why We Collect Your Personal Information
We collect personal information to:
Respond to your inquiries
Provide updates if subscribed (you can unsubscribe anytime)
Operate and improve our services and website
Comply with legal record-keeping obligations
You can opt-out of analytics tracking and targeted advertising through:
When We Disclose Personal Information
We securely store your information, limiting access to authorized personnel. Generally, we will not disclose your information unless:
You consent explicitly
Required or authorized by law, including serious risks to health or safety or mandatory reporting requirements
Necessary for our business operations, including third-party service providers (analytics, marketing, data storage)
We take reasonable steps to ensure third-party compliance with Australian Privacy Principles.
Accessing or Deleting Your Information
To access, correct, or request deletion of your information, please contact us at [Insert Contact Email]. Complaints regarding privacy breaches can be directed to us or to:
Office of the Australian Information Commissioner:
Phone: 1300 363 992
Postal: GPO Box 5218, Sydney, NSW 2001
Additional Provisions for European Citizens
If you reside in the European Economic Area (EEA), you have specific rights under GDPR, including rights to:
Access and rectify your personal data
Object to or restrict data processing
Request data portability or deletion
Withdraw consent at any time
To exercise these rights, contact us at [Insert Contact Email]. Withdrawal of consent may affect service availability, though we may continue processing data for legitimate legal obligations or security purposes.
Security
We employ appropriate technical, organizational, and security measures, including encryption and pseudonymization, to protect personal information from unauthorized access, loss, or disclosure. Information collected is limited to necessary purposes and retained only as long as required. Third parties outside the EEA used for service provision are GDPR compliant.
By using our services, you consent to our practices described in this Privacy Policy.