Welcome to Nenya. These Terms of Service ("Terms") outline the rules and regulations governing your use of our services and website (www.nenya.com.au).

Acceptance of Terms

By accessing or using our services, you agree to comply with and be bound by these Terms.

Services Provided

Nenya offers psychological assessments, therapy sessions, counseling, EAP services, and specialized treatments including EMDR and Virtual Reality Therapy.

User Responsibilities

You agree to:

• Provide accurate and truthful information.

• Follow preparation guidelines and policies provided by Nenya.

• Maintain timely communication regarding appointments and cancellations.

Confidentiality and Privacy

• All personal information shared during sessions or assessments is confidential, subject to our Privacy Policy and legal exceptions.

Payment

• Payment is governed by our Payment Policy. Fees must be paid as stipulated unless alternative arrangements are made.

Cancellation Policy

• Our Cancellation Policy requires notice for cancellations or rescheduling; late notice may incur fees.

Limitations of Liability

• Nenya is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

• Our liability is limited to the fullest extent permitted by law.

Intellectual Property

• All content on our website and in our provided materials remains the intellectual property of Nenya unless otherwise stated.

Termination of Services

• Nenya reserves the right to terminate services at our discretion if terms are violated or professional boundaries compromised.

Governing Law

• These Terms are governed by and construed in accordance with the laws of Australia.

Amendments

• Nenya may revise these Terms periodically. Amendments will be effective upon posting on our website.

Contact

• For questions or concerns about these Terms, please contact us at [Insert Contact Email].